> For the complete documentation index, see [llms.txt](https://wiki.digitalnote.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://wiki.digitalnote.org/support/syncing-issues.md).

# Syncing Issues

If for whatever reason the following doesn't fix your issue, join the Discord server and ask in the **public channels only** for help. **Do not respond to any DMs** as scammers might try to trick you into giving them your funds!

## QT Wallet <a href="#qt-and-gui-wallets" id="qt-and-gui-wallets"></a>

If you happen to be on the wrong chain (typically due to not updating your wallet in time before a mandatory update), your wallet may show an incorrect balance and transactions may fail to send properly.

### How to Resync <a href="#how-to-resync" id="how-to-resync"></a>

First, verify that you are indeed on the wrong chain by comparing your block height to the [explorer.](https://xdn-explorer.com/) If they do not match, take the following steps:

1. Be sure you have the latest version of the wallet. If not, download it from <https://digitalnote.org/#wallets> or [GitHub](https://github.com/DigitalNoteXDN/DigitalNote-2/releases).
2. Make sure your wallet is not running and navigate to the XDN data directory.
3. If you don't have a backup of your wallet.dat file, now would be a good time to make a copy just in case you accidentally delete it while doing the next step. Check the [Wallet Backup](/wallet-functionality/qt-wallet/backup-and-security/wallet-backup.md) page for more details.
4. Delete the following from the data directory: - blocks (entire directory) - chainstate (entire directory) - banlist.dat - peers.dat
5. Start the wallet and let it sync. Using a broadband internet connection, it should take about 15 mins to complete.